Jokerbet Terms & Conditions — Know the rules before you play

1 General Terms

Jokerbet is an online gaming platform that provides various gaming services to users in Bangladesh. These terms and conditions form a legal agreement between jokerbet and its users.

To use jokerbet's services, users must:

• You must be at least 18 years of age.
• You must be legally eligible to participate in online gaming under the laws of your country.
• You must register using accurate and complete information.
• You must agree to comply with these terms and conditions.

Jokerbet reserves the right to refuse service to any individual, at any time, without being required to provide a reason.

2 Registration & Account

To use jokerbet's services, you must first create a personal account. All information provided during registration must be accurate, complete, and up to date.

• Each user is only allowed Single Account Only can open.
• If a single person opens multiple accounts, all accounts and balances will be forfeited.
• Keeping your account password confidential is solely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• If you notice any unauthorized access to your account, contact jokerbet support immediately.

Jokerbet follows a KYC (Know Your Customer) verification process. Before processing a withdrawal, users may be required to submit a copy of their national ID or passport to confirm their identity.

3 Deposits & Withdrawals

Deposits and withdrawals on jokerbet are easy via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

For deposits:

• The minimum deposit amount is BDT 500.
• Deposited funds are usually credited to your account within a few minutes.
• Only use payment methods registered in your own name.
• Deposits made through a third party are not permitted.

For withdrawals:

• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 2 to 6 hours.
• Withdrawals may be put on hold if KYC verification is not completed.
• Withdrawals will not be processed if the wagering requirements for an active bonus have not been met.
• Withdrawals must be made to the same payment method used for the deposit.

4 Bonuses & Promotions

Jokerbet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms that must be followed.

• Please read the applicable wagering requirements carefully before claiming any bonus.
• The welcome bonus is available once only, exclusively for newly registered users.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirements have been met.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Jokerbet reserves the right to modify or cancel any bonus offer at any time.
• In any bonus-related dispute, jokerbet's decision shall be considered final.

5 Gaming Rules

All games on jokerbet are conducted fairly and transparently. Results are determined entirely at random using RNG (Random Number Generator) technology.

• The use of any software or bots during gameplay is strictly prohibited.
• Any attempt to exploit a technical error will result in account closure.
• Any dispute regarding a game result must be reported to support within 24 hours.
• If a game is interrupted due to a network disruption, jokerbet will determine the outcome based on system logs.
• For Sports Betting, bets can be cancelled before a match begins, but no cancellations will be accepted once the match is underway.

6 Account Closure & Suspension

Jokerbet reserves the right to suspend or permanently close any account at any time for the following reasons:

• Registration with false or incomplete information.
• Operating multiple accounts.
• Fraudulent activity or bonus abuse.
• Suspicion of money laundering or illegal transactions on the account.
• Attempting to harm or threatening other users.
• Attempting to compromise system security.

If an account is closed, any valid balance (excluding bonuses) will be refunded, though this may be held during an ongoing investigation.

Users may also request account closure at any time by contacting support.

7 Responsible Gaming

Jokerbet believes gaming is for entertainment — it should not be seen as a way to make money. We genuinely care about the well-being and happiness of our users.

• Users can set daily, weekly, or monthly deposit limits on their account.
• Temporary or permanent self-exclusion is available upon request.
• If you notice signs of gaming addiction, please contact jokerbet support.
• Families also share responsibility for keeping those under 18 away from gaming.

8 Privacy & Data

Jokerbet takes your personal information very seriously. All your data is kept secure in accordance with our privacy policy.

• Your information is never sold to third parties.
• Your information is used solely for service improvement and legal compliance purposes.
• You can contact support at any time to view or update your personal information.

For more information, visit our Privacy Policy Read.

9 Dispute Resolution

Any dispute between jokerbet and a user will be resolved through the following process:

• To file a complaint, please contact jokerbet support first via live chat or email.
• Support will provide an initial response within 48 hours.
• For complex matters, the investigation may take up to 7 business days.
• Jokerbet's decision is final and binding on all parties.

10 Changes to Terms

Jokerbet reserves the right to modify these terms and conditions, in part or in full, at any time. When changes are made:

• Users will be notified before any significant changes take effect.
• Continued use of the service after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

The "Last Updated" date shown at the top of this page always reflects the most current version in effect.